Frequently Ask Questions
The neoGEN® Series is an advanced medical system that uses a unique form of non-invasive electric signal therapy called Electric cell-Signaling Treatment (EcST). This technology delivers carefully programmed waves of electrical energy to specific areas of the body—designed to support comfort, circulation, and recovery in muscles, nerves, and joints.
Some neoGEN® models also include the VasoPulse™ (VPX) feature, which uses gentle suction through cup-like electrodes. This type of therapy, known as vasopneumatic therapy, is commonly used to help improve local circulation in the area being treated.
All neoGEN® treatments are comfortable, drug-free, and performed under the guidance of trained professionals.
For more information on how the neoGEN could benefit you, click here.
The neoGEN® system and its original models were first introduced by RST-SANEXAS more than 20 years ago, and they have continually evolved with advancements in technology to provide the best possible outcomes for patients.
However, the principles behind this type of therapy—known as electromedicine—are far from new. Electromedicine has been used for centuries, dating back to ancient civilizations that explored the natural benefits of electrical currents for healing and wellness. Today, the neoGEN® system builds on these foundational concepts with modern science and cutting-edge technology to deliver safe, effective, and innovative care.
Patient protocols depend on the indication / condition being addressed and are at the discretion of your provider and / or treatment facility.
Typically, patients are treated 2 – 3 times per week for several (2-12) weeks
More is not always better.
In some cases, sensory level dosages are optimum for improvement. It is always suggested to follow the direction of the clinician treating you.

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