Frequently Ask Questions
You can find the available accessories on the website or in the training binder received.
You can pre-order from the website or contact RST-SANEXAS directly for assistance with order processing.
Yes, there are studies utilizing the neoGEN system and this technology.
To request access to our available data, please complete and submit the Studies Request Form.
Once funding is received, the system will typically ship within 24-48 hours.
For any questions contact RST-SANEXAS customer service
Yes, we can provide you with numerous marketing tools to help promote your practice. We can also refer you to marketing affiliates that can assist you with your marketing approach.
Please contact RST-SANEXAS directly for more information.
Yes, we do offer financing options. Please complete the financing application
and submit to our sales team directly at sales@rstsanexas.com.
Federal Laws restrict the sale, distribution, or use of this unit to, by or on the lawful order of a physician or other licensed practitioners.
Please check with your state medical board for the scope of practice regulations.
Yes, the neoGEN system is a Class 2 medical device cleared by the FDA in three separate classifications: GZJ, IPF, LIH; for the following indications for use:
– For adjunctive treatment of post-traumatic pain syndromes
– Management and symptomatic relief of chronic (long-term) intractable pain
– Adjunctive treatment in the management of post-surgical pain conditions
– Relaxation of muscle spasms
– Neuromuscular reeducation
– Prevention or retardation of disuse atrophy
– Maintaining or increasing range of motion
– Increasing local blood circulation
– Immediate post-surgical stimulation of calf muscles to prevent phlebothrombosis
Yes. Bioelectric therapy with the neoGEN® System can be used as a standalone intervention or as part of a broader, individualized treatment plan – depending on the clinical judgment of the provider and the specific needs of the patient.
Some providers may choose to integrate complementary therapies – such as manual therapy, physical rehabilitation, topical applications, or localized medical procedures – to further support outcomes. These decisions are made case by case, with attention to safety, compliance, and therapeutic goals.
Our priority is to support ethical, patient-centered care – not pre-scripted protocols. The neoGEN® System is FDA-cleared for a range of therapeutic applications and is designed to adapt to the clinical setting in a compliant and medically responsible way.
If you are a neoGEN provider and would like to be listed on our private patient referral list, please contact us in order to receive the Customer Information Form.
What this means: When a patient calls in looking for a location to receive treatment, we will share your approved clinical information.
By submitting this form, The above authorizes RST-SANEXAS and their staff to use the submitted testimonial, photograph, and / or video image in full or part to be used, copied, and circulated by means of different print and electronic media, such as television commercials, radio, printed material, or on the company’s website or social media platforms.
What Our Health Providers Have to Say
“The use of energy medicine, electromedicine, and Electric cell Signal Technology (EcST) in managing pain, increasing circulation, improving neuromuscular reeducation, and muscular function has been well established through scientific findings and peer reviewed research studies. I worked with RST-SANEXAS creating clinical practice guidelines for physical therapy application of external neuromodulation devices with high safety and efficacy profile. My experience working with RST-SANEXAS stimulated my intellectual curiosity in quantum-based electric medicine and advances in integrative health. I had the opportunity to work side by side and learn from great minds in the industry.”
“Today with treating my physical therapy patients, I employ the use of RST-SANEXAS neoGEN® PT device as part of their prescribed treatment protocol. I have noticed improved outcomes in pain relief, improved muscle movement, and joint function. I use a hands-on therapy technique called ElectroMechanical Transduction (EMT), so I can transfer energy waves while I am attached to the device to help stimulate the muscle area at the same time the patient is receiving therapeutic energy waves from the device. This process is essential for many physiological processes, such as muscle contraction, nerve cell signaling, and sensory perception. Through optimal dosing of movement and alternating energy wave programs, I am able to help modulate pain, increase blood flow, maintain range of motion, and improve neuromuscular reeducation. Functional outcomes are unmatched when combined with physical manual therapy and physics quantum-based, Electric cell-Signaling Technology (EcST) delivered by the advanced RST-SANEXAS neoGEN® PT device.”
“I was first introduced to RST-SANEXAS when I took a staff position at a local pain clinic. I’ll be honest, I was skeptical that any machine could help people who had suffered from years of chronic pain. I didn’t want to be a part of any gimmicks that preyed upon desperate people’s misery, so I told myself that if I didn’t see results, I couldn’t continue to work there.”
“However, I must say, I was absolutely blown away by the RST-SANEXAS neoGEN® treatment results! Within two weeks, I became a believer in the Electric cell-Signaling Technology (EcST). Patients were sleeping better, moving more, and reporting marked improvements in their symptoms. They were feeling hopeful again, regaining a belief that they may not need to suffer or take drugs to “just survive.” I knew then that I wanted to focus on pain management using RST-SANEXAS neoGEN® device.”
“I opened my own clinic, Atlanta Neuropathy Clinic, to do just that. My mission was to create an environment where patients truly felt cared for. I wanted to treat patients the way I’d want my mom to be treated — with patience, warmth, and kindness. As I’ve told my staff from day one, these patients have suffered from chronic pain for years, and it wears on them. It is our job to make their treatment experience as relaxed (and fun!) as possible. We let RST-SANEXAS neoGEN® do the “real work” while we focus on treating patients like family.”
“The CIPN patients at Atlanta Neuropathy Clinic have experienced incredible results from treatment with RST-SANEXAS. Patients report feeling like themselves again, “alive, not just surviving.” They report marked improvements in pain, burning, and cramping. Their mobility improves. They have hope again. Several of my CIPN patients have been able to wean off their gabapentin or Lyrica. RST-SANEXAS neoGEN® device and treatment protocols are truly life changing for CIPN patients.”
“At Atlanta Neuropathy Clinic we truly believe Relief IS Possible with RST-SANEXAS neoGEN® treatment!”
